Human-Centered Leadership Course Outline

Human-Centered Leadership

Session One: Course Overview

Course Overview

Learning Objectives

Pre-Assignment

Pre-Course Assessment

Session Two: Introduction to Human-Centered Leadership

Defining Human-Centered Leadership

The Role of Empathy in Leadership

Session Three: Emotional Intelligence in Leadership

The Components of Emotional Intelligence

Empathy in Practice

Managing Emotions in Challenging Situations

Building Emotional Resilience

Session Four: Creating an Inclusive Environment

Understanding Diversity, Equity, and Inclusion

Reducing Unconscious Bias in Leadership

Promoting Psychological Safety

Encouraging Collaboration Across Differences

Session Five: Trust and Communication

Building Trust and Accountability

Open and Transparent Communication

Making Connections

Giving and Receiving Constructive Feedback

Making Connections

Session Six: Leading Through Change and Uncertainty

Understanding the Impact

Sustaining Engagement and Morale

Personal Action Plan

Course Summary

Recommended Reading List

Post-Course Assessment

Pre- and Post-Course Assessment Answer Keys

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Keys

Session Two: Introduction to Human-Centered Leadership

Session Three: Emotional Intelligence in Leadership

Session Four: Creating An Inclusive Environment

Session Five: Trust and Communication

Session Six: Leading Through Change and Uncertainty


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