Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Introduction to Human-Centered Leadership
Defining Human-Centered Leadership
The Role of Empathy in Leadership
Session Three: Emotional Intelligence in Leadership
The Components of Emotional Intelligence
Empathy in Practice
Managing Emotions in Challenging Situations
Building Emotional Resilience
Session Four: Creating an Inclusive Environment
Understanding Diversity, Equity, and Inclusion
Reducing Unconscious Bias in Leadership
Promoting Psychological Safety
Encouraging Collaboration Across Differences
Session Five: Trust and Communication
Building Trust and Accountability
Open and Transparent Communication
Making Connections
Giving and Receiving Constructive Feedback
Making Connections
Session Six: Leading Through Change and Uncertainty
Understanding the Impact
Sustaining Engagement and Morale
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Keys
Session Two: Introduction to Human-Centered Leadership
Session Three: Emotional Intelligence in Leadership
Session Four: Creating An Inclusive Environment
Session Five: Trust and Communication
Session Six: Leading Through Change and Uncertainty
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