Creating a Positive Work Environment Course Outline

Creating a Positive Work Environment

How to Use This Guide

Session One: Course Overview

Session Two: What Does a Positive Environment Look Like?


Characteristics of a Positive Work Environment

Session Three: What Can I Do?

As an Employee

As a Leader

Session Four: Team Player

Team Member Roles and Responsibilities

Session Five A: Effective Workplace Relationships


Working Cooperatively

Managing Conflict


Preventing Problems

Session Five B: Effective Workplace Relationships

Dealing with Problems

Meeting Management

Session Six: Conclusion

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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