Employee Accountability Course Outline

Employee Accountability

How to Use This Guide

Session One: Course Overview

Session Two: Defining Accountability

What is Accountability?

The Era of Distrust

Lessons Learned

Session Three: Creating an Accountable Organization

The Accountability Cycle

The Building Blocks

Case Study

Accountability Starts with Me!

Pre-Assignment Review

Session Four: Setting Goals and Expectations

Tips and Tricks

Making Connections

Top Ten Ways to Create and Share Ownership

Session Five: Doing Delegation Right

Understanding Delegation

Monitoring Delegation

Session Six: Offering Feedback

The Ingredients of Good Feedback

Making Connections

Session Seven: A Toolbox for Managers

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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