Managing Pressure and Maintaining Balance Course Outline

Managing Pressure and Maintaining Balance

How to Use This Guide

Session One: Course Overview

Session Two: Under Pressure!

Causes and Costs of Workplace Pressure

Benefits of Creating Balance

Pre-Assignment Review

Session Three: Getting to the Heart of the Matter

Identifying Your Pressure Points

Creating an Action Plan

Facing Problems Head On

Seeking Help

Session Four: Emotional Intelligence

The Seven Human Emotions

The Emotional Map

Validating Emotions in Others

What is Optimism?


Session Five: Coping Toolkit

Building the Stress Management Kit

Managing Anger

Expressing Yourself

Session Six: Getting Organized

Working on Priorities

Doing It!

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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