Business Writing That Works Course Outline

Business Writing That Works

How to Use This Guide

Session One: Course Overview

Session Two: Why Write?

Session Three: Be Clear

Writing Clearly

Making Connections

Session Four: Be Concise

Writing Concisely

Rewriting Exercises

Session Five: Be Complete

Making Your Writing Complete

Making Connections

Session Six: Be Correct

Session Seven: Word Agreement

Making Words Agree

Rewriting Exercises

Session Eight: Active and Passive Voice

Session Nine: Sentences and Sentence Types

Sentences and Paragraphs

Making Connections

Session Ten: Readability Index

About the Index

Using the Index

Session Eleven: Manners and Courtesy


What’s My Style?

Session Twelve: Practical Language

Session Thirteen: Inclusive Language

Session Fourteen: Sentence Construction

Session Fifteen: Punctuation

The Comma

The Semi-Colon

The Colon

The Apostrophe

Session Sixteen: Writing Business Letters

Steps to Writing Business Letters

Parts of a Business Letter

Types of Letters

Dissecting Letters

Session Seventeen: Writing Effective E-mails

E-mail Basics

Managing E-Mail

E-mail at Work

Session Eighteen: Spelling and Proofreading

Spelling Tips

Proofreading Tips

Session Nineteen: Writing Memos

The Anatomy of a Memo

Acme Funfest

Session Twenty: Reviewing Your Writing

Session Twenty-One: Writing Challenges

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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