Design Thinking: An Introduction Course Outline

Design Thinking: An Introduction

Preface

Understanding Your Training Package

Preparing for Training

Our Top 10 Training Tips

Materials Required

Related Courses

Additional Resources

Agenda

Icebreaker: Favorite Art

Session One: Course Overview

Setting the Stage

Agenda Review

Course Overview

Learning Objectives

Action Plans and Evaluations

Session Two: Introduction to Design Thinking

Introduction

Benefits of Design Thinking

Design Thinking in a Nutshell

Design Thinking Phases

Break

Session Three: Empathize

What is Empathy?

Empathy Mapping

Types of Questions

Session Four: Define

Developing a Point of View

Developing a Persona

Defining Your Questions

Morning Wrap-Up

Lunch

Energizer: Designing the Ideal Wallet

Session Five: Ideation Part 1 — Ideas and Potential Solutions

Methods for Ideation: Brainstorming

Limitations of Brainstorming

Methods for Ideation: Brain Writing

More Methods

Tips

De Bono’s Thinking Hats

Value of the Six Thinking Hats

Selecting the Best Idea

Session Six: Ideation Part 2 — Journey Mapping

Developing a Journey Map

Break

Session Seven: Prototyping and Testing

Prototyping and Testing

Prototyping

Testing

User Testing Methods

Workshop Wrap-Up