Coaching and Mentoring Course Outline

Coaching and Mentoring

How to Use This Guide

Session One: Course Overview

Session Two: Defining Coaching and Mentoring

Coaching and Mentoring

Matching Mentors

Defining Coaching

Coaching Skills

Session Three: Coaching Assessment Review

Coaching Assessment and Scoring

Making Connections

Session Four: Interpersonal Communication Skills

What are Communication Skills?

Getting Better with Communication

Probing Techniques

Active Listening Skills

Session Five: Critical Coaching Skills

Session Six: Setting Goals with SPIRIT

Setting Achievable Goals

Getting on Track

Session Seven: Learning Styles and Principles

Session Eight: The Benefits/Consequences Matrix

Session Nine: Skills Involved in Coaching

Session Ten: The Coaching Model

Session Eleven: Giving Effective Feedback

Session Twelve: Coaching Problems and Solutions

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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