Course outline for
Managing the Virtual Workplace

How to Use This Guide

Session One: Course Overview

Session Two: Defining the Virtual Workplace

Session Three: Creating Virtual Workplace Programs

Building a Virtual Workplace Strategy

Pre-Assignment Review

Setting up Employees for Telework

Managing Performance

Making Connections

Session Four: Technology Tips and Tricks

The Latest and Greatest

Choosing the Right Tools

Session Five: Building Virtual Teams

The Stages of Team Development

Making Connections

Choosing the Virtual Team

Strategies for Success

Session Six: Leading Virtual Team Meetings

Scheduling and Conducting Team Meetings

Test Driving

Session Seven: Working with Cross-Cultural Teams

Session Eight: Virtual Leadership Strategies

Making Connections

Debrief

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan