Employee Dispute Resolution - Mediation through Peer Review Course Outline

Employee Dispute Resolution - Mediation through Peer Review

How to Use This Guide

Session One: Course Overview

Session Two: What is Peer Review?

Session Three: Initiating the Process

The First Three Stages

Making Connections

Session Four: The Peer Review Panel

Choosing a Facilitator

Choosing the Panel

Making Connections

The Panel’s Contract

The Panel’s Role and Responsibilities

Session Five: Asking Questions

Asking Good Questions

Pushing My Buttons

Session Six: The Peer Review Process

Preparing for the Hearing

The Hearing

Making the Decision

Session Seven: Panel Walk Through

Preparation

Panel Presentation

Session Eight: Why Does the Process Fail?

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan