Building Better Teams Course Outline

Building Better Teams

How to Use This Guide

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

Characteristics of Teams

Ground Rules

Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

What’s Your Team Player Type?

What Does it Mean To Have a Number?

My Team Style

Session Six: Building Team Trust

Why is Trust Important?

Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

Defining Communication

Listening Skills

Session Ten: Becoming a Good Team Player

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan