Change Management: Change and How to Deal With It Course Outline

Change Management: Change and How to Deal With It

Session One: Course Overview

Course Overview

Learning Objectives


Pre-Course Assessment

Session Two: What is Change?

Leading Thinking

Self-Reflection Activity

The Change Cycle


Transitions/Neutral Zone


Session Three: What is Change Management?

The Three Phases

Benefits of Change Management


Session Four: The Human Reaction to Change

Control and Change

Relating to Your Workplace

The Four-Room Apartment

Your Room Discussion

Session Five: The Pace of Change

The Trend of Change

Who Are You?

Positive Change Activity

Session Six: Dealing with Resistance

Understanding Resistance

Analyzing Successful Change

Making Change Stick

Strengthening a Change

Session Seven: Adapting to Change

Adjusting Your Attitude

Some Facts about Attitude

Overcoming the Fear of Change

Understanding Resiliency

Applying the Five Keys

Pre-Assignment Review Reflection

Session Eight: Coping with Reactions to Change

Stress Management

Dealing with the Stress

Session Nine: Delivering Your Message

Delivering a Clear Message

Check for Understanding

Session Ten: Action Plan

Developing an Action Plan

Personal Action Plan

Course Summary

Recommended Reading List

Post-Course Assessment

Pre- and Post-Course Assessment Answer Key

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Keys

Session Two

Session Six

Session Seven

Session Eight