Change Management - Change and How to Deal With It Course Outline

Change Management - Change and How to Deal With It

How to Use This Guide

Session One: Course Overview

Session Two: What is Change?

Session Three: The Change Cycle

The Three Phases


Session Four: The Human Reaction to Change

Session Five: The Pace of Change

The Trend of Change

Case Study: Getting More from the Last Hour

Session Six: The Four Room Apartment

The Framework

Making Connections

Session Seven: Dealing with Resistance

Session Eight: Adapting to Change

Understanding Resiliency

Pre-Assignment Review

Session Nine: Strategies for Dealing with Anger

Managing Anger

Dealing with the Anger of Others

Session Ten: Managing Stress

Stress Management Techniques

Adjusting Your Attitude

Recommended Reading List

Post- Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan