Measuring Training Results Course Outline

Measuring Training Results

How to Use This Guide

Session One: Course Overview

Session Two: A Closer Look at the Training Needs Analysis

What Is It?

Developing the Business Case

Process Overview – The ICE Method

Session Three: Collecting Data

Step One: Identify the Future State

Step Two: Identify the Current State

Steps Three, Four, and Five

Making Connections

Pre-Assignment Review

Session Four: Diving Deeper Into the Data

So Many Questions

The McKinsey 7S Model

SWOT Analysis

Five Whys

Making Connections

Session Five: Creating the Report

Session Six: Taking Action

Making Connections

Designing Evaluations

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan