Body Language: Reading Body Language as a Sales Tool Course Outline

Body Language: Reading Body Language as a Sales Tool

How to Use This Guide

Session One: Course Overview

Session Two: Body Language

Making the Grade

Looking into Ourselves

Session Three: Give Me Some Space!

Session Four: What’s Your Face Saying?

Your Face is the Base

The Eyes Have It

Session Five: What’s Your Body Saying?

Speaking with your Hands

Getting a Leg Up

Tools of the Trade

Session Six: Pre-Assignment Review

Session Seven: Mirroring and Leading

Creating Relationships

Matching and Mirroring

Pacing and Leading

Session Eight: Monitoring Your Posture

Session Nine: Dressing Up

What Should I Wear?

Things to Consider

Session Ten: Shaking Hands

Session Eleven: How Are You Doing?

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan