Course outline for
Basic Business Management: Growth and Awareness
Basic Business Management: Growth and Awareness Course Outline
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Introduction to Small Business Laws
Legal Foundations
Understanding Contracts
Protecting Intellectual Property
Session Three: Operations and Supply Chain Management
Creating Strong Operations
Understanding Supply Chain Management
Planning for Disruptions
Session Four: Hiring and Onboarding
Building a Team
Onboarding
Session Five: Building Strong Customer Service
The Pillars of Success
The Remaining Elements
Digital Customer Experience
Role Play
Session Six: Culture and Leadership Essentials
Building an Inclusive Culture
Effective Feedback
Session Seven: Data and Cybersecurity Basics
Understanding Data
Cybersecurity
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Key
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Two: Introduction to Small Business Laws
Session Three: Operations and Supply Chain Management
Session Four: Hiring and Onboarding
Session Five: Building Strong Customer Service
Session Six: Culture and Leadership Essentials
Session Seven: Data and Cybersecurity Basics
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More Course Outlines in this Series
- Entrepreneurship 101
- Writing A Business Plan
- Marketing for Small Businesses
- Communications for Small Business Owners
- Intrapreneurship
- Kickstarting Your Business with Crowdsourcing
- Building a Consulting Business
- Global Business Strategies
- Building an Online Business
- Making Your Business Better
- Basic Business Management: Foundations
- E-Commerce Management
- Basic Business Management: Growth and Awareness