Course outline for
Microsoft Office Outlook 2003 - Intermediate

SECTION 1: Advanced Organizational Tools

Lesson 1.1: Managing Folders

Creating, Naming, Renaming, and Deleting Folders

About Folder Types

About Folder Views

Practice Exercise

Lesson 1.2: Mail Management Tools

Using the Rules and Alerts Wizard

Using the Organize Pane

Configuring Junk E-mail Options

Applying Blocked and Safe Senders Lists

Practice Exercise

Lesson 1.3: Search Folders

Creating Search Folders

Customizing Search Folders

Using Search Folders

About Favourite Folders

Practice Exercise

Lesson 1.4: Finding Items in Outlook

Using Find in the Tools Menu

Using Basic Search

Using Advanced Find

Finding Contacts

Practice Exercise

Section 1: Review Questions

SECTION 2: Advanced E-Mail Features

Lesson 2.1: Mail Formatting

Features When Using Word as the E-mail Editor

Using the Outlook E-mail Editor

About Plain Text

About Rich Text Format

About Hyper Text Markup Language (HTML)

Practice Exercise

Lesson 2.2: Signatures

Setting Signature Options

Creating A Signature

Using Signatures

Practice Exercise

Lesson 2.3: Printing and E-Mail Message

Using Print Preview

About Print Styles

Using Page Setup

Printing a Selection

Practice Exercise

Section 2: Review Questions

SECTION 3: E-Mail Account Types

Lesson 3.1: E-Mail Accounts Overview

Setting up Your E-mail Account

Overview of E-mail Account Types

Setting Send/Receive Options

Practice Exercise

Lesson 3.2: Microsoft Exchange Server

Setting up an Exchange Mailbox

How an Exchange Mailbox Looks

How an Exchange Mailbox Works

Extra Features Available on Exchange

Practice Exercise

Lesson 3.3: POP3

Setting up a POP3 Mailbox

How a POP3 Account Looks

How a POP3 Account Works

Additional Features

Practice Exercise

Lesson 3.4: IMAP

Setting up an IMAP Mailbox

How an IMAP Mailbox Looks

How an IMAP Mailbox Works

Additional Features

Lesson 3.5: HTTP

Setting up an HTTP Mailbox

How an HTTP Account Looks

How an HTTP Account Works

Additional Features

Practice Exercise

Section 3: Review Questions

SECTION 4: Advanced Information Management Tools

Lesson 4.1: Advanced Calendar Options

Recurring Calendar Appointments

Meeting Options

Adding Holidays to Your Calendar

Practice Exercise

Lesson 4.2: Advanced Task Options

Recurring Tasks

Assigning Tasks

Practice Exercise

Lesson 4.3: Using Categories

Assigning a Category to an Item

Creating Custom Categories

Using Categories in a View

Practice Exercise

Lesson 4.4: Using Views

Using the Views List in the Navigation Pane

Using Column Headers

Using Arrange By in the Views Menu

Using Current View in the Views Menu

Practice Exercise

Lesson 4.5: Linking Items

Linking a Calendar Item to a Contact

Linking a Task Item to a Contact

Linking a Mail Item to a Contact

Linking a Contact to Another Contact

Using the Activities Tab

Using Journal to Link Items

Practice Exercise

Lesson 4.6: Mail Merge

Starting Mail Merge from Outlook

Starting Mail Merge from Word

Practice Exercise

Section 4: Review Questions