Course outline for
Microsoft 365 Teams: 2026

Microsoft 365 Teams: Getting Started

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Getting Started

TOPIC A: Understanding Teams

What is Microsoft Teams?

Accessing Microsoft Teams

The Microsoft Teams Interface

Creating a New Team

Adding Members to Your Team

Changing Teams

Leaving a Team

Activity 1: Getting Started with Microsoft Teams

TOPIC B: Using Channels

About Channels

Viewing Channels

Creating a Channel

Pinning a Channel

Modifying Channel Notifications

Activity 2: Using Channels

TOPIC C: Posting Messages

Posting a Message

Expanding the Compose Box

Editing a Message

Replying to a Message

Adding Files to a Message

Deleting a Message

Activity 3: Posting and Editing Messages

TOPIC D: Using the Help Center

Accessing the Help Center

Viewing New Features

Viewing Keyboard Shortcuts

Using Slash Commands

Activity 4: Getting Help with Microsoft Teams

Copilot Enhancement: Supporting Everyday Work in Microsoft Teams (Optional)

Activity 5: Using Copilot to Get Started with Microsoft Teams

Summary

Review Questions

Microsoft 365 Teams: Communicating in Channels

About This Course

Course Overview

Course Objectives

How to Use This Book

Communicating in Channels

TOPIC A: Managing Messages

Identifying New Messages

Marking Messages as Read and Unread

Reacting to a Message

Saving a Message

Activity 1: Managing Messages

TOPIC B: Doing More with Messages

Using Mentions

Using Announcements

Viewing Your Activity

Searching in Teams

Activity 2: Doing More with Messages

TOPIC C: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Managing Files

Moving Files

Activity 3: Managing Files in a Channel

TOPIC D: Using Notes

Viewing Notes

Creating Notes Content

Creating Pages and Organizing Content

Navigating Through Notes

Accessing Page Options

Activity 4: Working with Notes

Copilot Enhancement: Supporting Effective Communication in Channels (Optional)

Activity 5: Using Copilot to Communicate Effectively in Channels

Summary

Review Questions

Microsoft 365 Teams: Using Other Communications Tools

About This Course

Course Overview

Course Objectives

How to Use This Book

Using Other Communication Tools

TOPIC A: Using Chat

Starting a Chat

Replying to a Chat Message

Continuing a Chat

Adding Other Users to the Chat

Using Chat Message Features

Overview of Chat Tabs

Activity 1: Using Chat

TOPIC B: Making Audio and Video Calls

Using the Calls Tab

Adding Contacts

Starting an Audio Call

Starting Audio or Video Calls from a Chat Message

Video Calls

Screen Sharing

Activity 2: Making Audio and Video Calls

TOPIC C: Managing Meetings Using the Teams Calendar

Using the Calendar Tab

Scheduling a Meeting

Scheduling a Meeting from a Chat Message

Editing a Meeting

Joining a Meeting

Cancelling a Meeting

Activity 3: Managing Meetings

TOPIC D: Managing Files in Teams

Using the OneDrive app in Teams

Viewing Files

Folder and File Tools

Creating and Uploading Files

Marking Files as Favorites

Moving Files

Deleting Files

Sharing a File

Activity 4: Managing Files in Teams

Copilot Enhancement: Supporting Communication Beyond Channels (Optional)

Activity 5: Using Copilot with Chats, Calls, Meetings, and Files

Summary

Review Questions

Microsoft 365 Teams: Customizing Channels

About This Course

Course Overview

Course Objectives

How to Use This Book

Customizing Channels

TOPIC A: Customizing Channels

Renaming a Channel

Accessing the Channel Email Address and Link

Deleting a Channel

Activity 1: Customizing Channels

TOPIC B: Adding Tabs to a Channel

Adding a Tab

Using Tab Conversations

Renaming a Tab

Removing a Tab

Activity 2: Adding Tabs to a Channel

TOPIC C: Using Workflows in a Channel

Accessing the Workflows Interface

Adding a Scheduled Reminder Workflow

Workflow Management Tools

Launching and Monitoring Workflows

Adding an AI-Powered Workflow

Managing and Refining Workflows

Activity 3: Automating Channel Tasks with Workflows

Copilot Enhancement: Supporting Channel Customization and Automation

Activity 4: Using Copilot to Customize Channels, Tabs, and Workflows

Summary

Review Questions

Microsoft 365 Teams: Customizing Your Teams Experience

About This Course

Course Overview

Course Objectives

How to Use This Book

Customizing Your Teams Experience

TOPIC A: Managing Your Teams Profile

Updating Your Profile Picture

Changing Your Status

Changing Your Teams Settings

Logging Out of Teams

Activity 1: Managing Your Teams Profile

TOPIC B: Managing Teams

Editing the Team

Accessing Advanced Team Settings

Managing Team Members

Managing Channels

Managing Team Settings

Managing Analytics

Managing Apps

Deleting the Team

Activity 2: Managing Teams

TOPIC C: Adding Apps and Bots

Opening the App Store

Installing an App

Using Apps

Managing Apps

Removing Apps

Using Bots

Activity 3: Adding Apps and Bots

Copilot Enhancement: Personalizing and Managing Your Microsoft Teams Environment

Activity 4: Using Copilot to Customize Your Teams Experience

Summary

Review Questions