Survival Skills for the New Trainer Course Outline

Survival Skills for the New Trainer

How to Use This Guide

Session One: Course Overview

Session Two: What Makes a Good Trainer?

Background Information

Pre-Assignment Review

Adult Learning

Session Three: Personal Best, Professional Best

Session Four: Being Genuine

Session Five: Assertiveness Skills

Session Six: Asking the Right Questions

Asking Good Questions


Pushing My Buttons

Session Seven: Listening Skills

Can You Hear Me?

Active Listening Skills

What is Said and What is Heard

Session Eight: Connecting with People

Rapport Building

Facilitative Training

Do I Have What it Takes?

Session Nine: Defusing Difficult Participants

Session Ten: Essentials for Success

Session Eleven: Do’s and Don’ts for New Trainers

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan