Technology and Digital Skills Course Outline

Technology and Digital Skills

Session One: Course Overview

Course Overview

Learning Objectives


Pre-Course Assessment

Session Two: Digital Literacy Defined

The Importance of Keeping Pace with Technology

What is Digital Literacy?

Digital Literacy in Action

Session Three: Digital Literacy for Businesses

Digital Understanding for Small- to Medium-Sized Businesses

Assessing Digital Literacy

Session Four: Technology Redefining the Business Landscape

Trends Reshaping Business Dynamics

Artificial Intelligence

Case Study: H&M

Case Study Review


Remote Work

Session Five: Assessment and Growth


Assessment Tool: Four-Box Matrix

Four-Box Matrix Activity

Digital Mindset

Digital Mindset Activity

Session Six: Change Management

Encouraging the Digital Change

Continuous Learning

Improving Digital Skills

Session Seven: Introduction to Data Analytics

The Power of Data

Case Study: Brewing Success with Data Analytics

Session Eight: Navigating Cybersecurity

What is Cybersecurity?

Small Business, Bigger Hurdles

How to Protect the Business

Session Nine: E-Commerce

Pandemic Impacts on Consumer Buying

Course Summary

Personal Action Plan

Post-Course Assessment

Pre- and Post-Course Assessment Answer Key

Pre-Course Assessment

Post-Course Assessment

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