Course outline for
Microsoft Outlook 2010: Part Two

About This Course

Course Prerequisites

Course Overview

Course Objectives

How To Use This Book

Lesson 1: Configuring Advanced Message Options

TOPIC A: Inserting Advanced Characters and Objects

Hyperlinks

WordArt

Equations

Symbols

Tables

Charts

Chart Types

Activity 1-1

TOPIC B: Modify Message Settings, Properties, and Options

Importance Levels

Sensitivity Levels

Multiple E-mail Accounts

The From Option

The BCC and From Fields

Saving Sent Messages To Another Folder

Delivery Options

Language Options

Advanced Options

Activity 1-2

TOPIC C: Use Automatic Replies

Automatic Replies

The Automatic Replies Dialog Box

Creating Rules

Managing Rules

Automatic Reply Rules

Activity 1-3

Summary

Review Questions

Lesson 2: Advanced Message Management

TOPIC A: Sort Messages

Sort Criteria

The Sort Dialog Box

Activity 2-1

TOPIC B: Filter Messages

Filters

The Filter Dialog Box

Activity 2-2

TOPIC C: Organize Messages

Conditional Formatting

Default Conditional Formatting Rules

The Rules Wizard

Activity 2-3

TOPIC D: Search Messages

Instant Search

The Search Tools Contextual Tab

The Advanced Find Dialog Box

Search Folders

Custom Search Folders

Activity 2-4

TOPIC E: Manage Junk Mail

Spam

Junk E-mail Filter

The Not Junk Option

Safe Senders List

Blocked Senders List

Activity 2-5

TOPIC F: Manage Your Mailbox

Mailbox Size

Alternate Message Formats

About Archiving

AutoArchive

Manually Archiving

Cleanup Tools

Activity 2-6

Summary

Review Questions

Lesson 3: Advanced Calendar Management

TOPIC A: Manage Advanced Calendar Options

Access Calendar Settings

Work Time Options

Calendar Options

Display Options

Time Zone Options

Other Calendar Settings

Activity 3-1

TOPIC B: Manage Availability Options

Free/Busy Information

The Free/Busy Options Dialog Box

Activity 3-2

TOPIC C: Create Calendar Groups

Calendar Groups

Creating Calendar Groups

Activity 3-3

TOPIC D: Manage Meeting Responses

Meeting Responses

Meeting Response Management

The Tracking Command

Activity 3-4

Summary

Review Questions

Lesson 4: Advanced Contact Management

TOPIC A: Edit an Electronic Business Card

Default Electronic Business Cards

The Edit Business Card Dialog Box

Activity 4-1

TOPIC B: Manage Advanced Contact Options

Contacts Options

Contact Groups

Manage Contact Group Membership

Show Notes about a Contact Group

Send a Message to a Contact Group

Forward a Contact Group

Delete a Contact Group

Activity 4-2

TOPIC C: Forward Contacts

Formats to Forward a Contact

Activity 4-3

TOPIC D: Export Contacts

The Export Option

Fields

Activity 4-4

Summary

Review Questions

Lesson 5: Managing Activities by Using Tasks and Journal Entries

TOPIC A: Assign and Manage Tasks

The Task Request Form

Task Reply Options

Task Details

Status Reports

Task Options

Activity 5-1

TOPIC B: Record and Modify Journal Entries

The Journal

The Journal Entry Form

Journal Views

The Journal Options Dialog Box

Activity 5-2

Summary

Review Questions

Lesson 6: Sharing Workspaces with Others

TOPIC A: Delegate Access to Mail Folders

Delegates

Permission Roles

Activity 6-1

TOPIC B: Share Your Calendar

Share Calendar Options

Activity 6-2

TOPIC C: Share Your Contacts

Share Contacts Command

View Shared Contacts

Activity 6-3

Summary

Review Questions

Lesson 7: Managing Outlook Data Files

TOPIC A: Back Up Outlook Items

Outlook Data Files

Activity 7-1

TOPIC B: Change Data File Settings

Data File Settings

Activity 7-2

Summary

Review Questions

Lesson 8: Managing E-mail Security

TOPIC A: Configure E-mail Message Security Settings

Encryption

Digital Signatures

Digital ID

Information Rights Management

Summary

Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson 3

Lesson Lab 3-1

Lesson Lab 3-2

Lesson 4

Lesson Lab 4-1

Lesson Lab 4-2

Lesson 5

Lesson Lab 5-1

Lesson 6

Lesson Lab 6-1

Lesson 7

Lesson Lab 7-1

Course Wrap-Up

Post-Course Assessment

Course Summary

Appendices

Keyboard Shortcut Quick Reference Sheet

Mapping to Microsoft Office Exam Outlook 2010 77-884

Glossary

Index