Course outline for
Microsoft Outlook 2010: Part One

About This Course

Course Prerequisites

Course Overview

Course Objectives

How To Use This Book

Lesson 1: Getting Started with Outlook 2010

TOPIC A: Navigate the Outlook Interface

E-mail

E-mail Addresses

Microsoft Outlook 2010

Items and Folders

Components of the Outlook Interface

Components of the Ribbon

The Backstage View

The Mail Workspace

Mail Folders

Message Icons

The Calendar Workspace

The Contacts Workspace

Additional Outlook Tools

Activity 1-1

TOPIC B: Perform Basic E-mail Functions

The Message Form

Message Form Tabs

Message Response Options

Print Options

The Deleted Items Folder

Activity 1-2

TOPIC C: Use Outlook Help

Outlook Help

Outlook Help Toolbar Buttons

Activity 1-3

Summary

Review Questions

Lesson 2: Composing Messages

TOPIC A: Create an E-mail Message

The Address Book

Microsoft Exchange Server

Global Address List

MailTips

Activity 2-1

TOPIC B: Check Spelling and Grammar

The AutoCorrect Feature

The Spelling and Grammar Checker

Components of the Spelling and Grammar Dialog Box

Activity 2-2

TOPIC C: Format Message Content

Message Formats

Font Options

Paste Options

Paste Special

Live Preview

The Mini Toolbar

Activity 2-3

TOPIC D: Attach Files and Items

Save Attachments

Create Attachments

Outlook Items as Attachments

Activity 2-4

TOPIC E: Enhance an E-mail Message

The Illustrations Group

SmartArt

The Screenshot Tool

The Text Group

WordArt

Contextual Tabs

The Background Removal Tool

Galleries

Styles

Themes

Activity 2-5

TOPIC F: Manage Automatic Message Content

Stationery and Themes

Font Options

Signatures

Activity 2-6

Summary

Review Questions

Lesson 3: Reading and Responding to Messages

TOPIC A: Customize Reading Options

Desktop Alerts

Pane Views

AutoPreview

Conversations

Mail Options

Activity 3-1

TOPIC B: Work with Attachments

Attachment Preview

Print Attachments

Activity 3-2

TOPIC C: Manage Your Message Responses

The InfoBar

Voting and Tracking Options

The Resend Option

The Recall Option

Activity 3-3

Summary

Review Questions

Lesson 4: Managing Your Messages

TOPIC A: Manage Messages Using Tags, Flags, and Other Commands

Mark as Unread/Read

Color Categories

Flag for Follow-Up

Follow-Up Flag Options

The Ignore Conversation Command

Clean Up Commands

Activity 4-1

TOPIC B: Organize Messages Using Folders

Default E-mail Folders

E-mail Folders on the Server

Personal Folders

Activity 4-2

Summary

Review Questions

Lesson 5: Managing Your Calendar

TOPIC A: View the Calendar

Types of Calendar Entries

Calendar Grid Arrangement Options

The Daily Task List

Calendar Layout Options

Activity 5-1

TOPIC B: Manage Appointments

The Appointment Form

Reminders

Show As Options

The Private Option

Print Appointments

Forward Appointments

Activity 5-2

TOPIC C: Manage Meetings

The Meeting Scheduling Process

The Meeting Form

The Room Finder Pane

The Scheduling Assistant

Meeting Response Options

Update a Meeting Request

Cancel a Meeting

Propose a New Time for a Meeting

Activity 5-3

TOPIC D: Print Your Calendar

Calendar Print Styles

Activity 5-4

Summary

Review Questions

Lesson 6: Managing Your Contacts

TOPIC A: Create and Update Contacts

Contacts

The Contact Form

Secondary Address Books

Importing Contacts

Forwarding Contacts

Activity 6-1

TOPIC B: View and Organize Contacts

Electronic Business Cards

Contact Views

The People Pane

The Find Tool

Contacts Print Styles

Activity 6-2

Summary

Review Questions

Lesson 7: Working with Tasks and Notes

TOPIC A: Manage Tasks

Tasks

Task Form

Task Views

Server Tasks

Task Options

Create Recurring Tasks

Assign Tasks

Tag Tasks

Mark a Task as Complete

Move Tasks

Print Tasks

Activity 7-1

TOPIC B: Manage Notes

Notes

Note Form

Note Views

Categorize Notes

Note Options

Print Notes

Activity 7-2

Summary

Review Questions

Lesson 8: Customizing the Outlook Environment

TOPIC A: Customize the Outlook Interface

Set General Outlook Options

Manage Quick Access Toolbar Buttons

Move the Quick Access Toolbar

Minimize the Ribbon Interface

Customize the Ribbon

Reset Customizations

Activity 8-1

TOPIC B: Create and Manage Quick Steps

Quick Steps

Use Quick Steps

Create Quick Steps

The Manage Quick Steps Dialog Box

Reset Quick Steps

Activity 8-2

Summary

Review Questions

Lesson Labs

Lesson 1

Lesson Lab 1-1

Lesson 2

Lesson Lab 2-1

Lesson Lab 2-2

Lesson Lab 2-3

Lesson 3

Lesson Lab 3-1

Lesson 4

Lesson Lab 4-1

Lesson 5

Lesson Lab 5-1

Lesson Lab 5-2

Lesson 6

Lesson Lab 6-1

Lesson 7

Lesson Lab 7-1

Lesson 8

Lesson Lab 8-1

Course Wrap-Up

Post-Course Assessment

Course Summary

Next Steps

Appendices

Keyboard Shortcut Quick Reference Sheet

Mapping to Microsoft Office Exam Outlook 2010 77-884

Glossary

Index