Business Ethics for the Office Course Outline

Business Ethics for the Office

How to Use This Guide

Session One: Course Overview

Session Two: What are Ethics?

Defining Ethics and Morals

Values Identification

Bringing It All Together

Session Three: Taking Your Moral Temperature, Part One

Session Four: Why Bother with Ethics?

Session Five: Kohlberg’s Six Stages

The Six Stages and Three Levels

Identifying Stages

Session Six: Some Objective Ways of Looking at the World

An Introduction to Philosophy

Applying Philosophical Approaches

Session Seven: What Does Ethical Mean?

Merck Pharmaceuticals

Decision Analysis

Session Eight: Avoiding Ethical Dilemmas

Some Easy Strategies

Case Studies

Session Nine: Pitfalls and Excuses

Session Ten: Developing an Office Code of Ethics

Are You Ready?

Sample Codes of Ethics

Your Code of Ethics

Session Eleven: 22 Keys to an Ethical Office

The 22 Keys

Pre-Assignment Review

Session Twelve: Basic Decision Making Tools

The Three-Phase Model

Phase One

Phase Two

Phase Three

The Problem Solving Toolkit

Session Thirteen: Ethical Decision Making Tools

Three Types of Tools

Case Study

Session Fourteen: Dilemmas with Company Policy

Session Fifteen: Dilemmas with Co-Workers

Potential Dilemmas

Case Studies

Session Sixteen: Dilemmas with Clients

Potential Dilemmas

Making Connections

Session Seventeen: Dilemmas and Supervisors

Dilemmas with Your Supervisor

Dilemmas as a Supervisor

Session Eighteen: What to Do When You Make a Mistake

Session Nineteen: Taking Your Moral Temperature, Part Two

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan