Course outline for
Building Better Teams
Building Better Teams Course Outline
How to Use This Guide
Session One: Course Overview
Session Two: Defining Teams
Session Three: Establishing Team Norms
Characteristics of Teams
Ground Rules
Team Contracts
Session Four: Working as a Team
Session Five: Your Team Player Type
What’s Your Team Player Type?
What Does it Mean To Have a Number?
My Team Style
Session Six: Building Team Trust
Why is Trust Important?
Building Trust
Session Seven: The Stages of Team Development
Session Eight: Team Building with TORI
Session Nine: Communication
Defining Communication
Listening Skills
Session Ten: Becoming a Good Team Player
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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- Understanding and Coping with the COVID-19 Pandemic
- Anger Management: Understanding Anger
- Building Better Teams
- Business Succession Planning: Developing and Maintaining a Succession Plan
- Conducting Effective Performance Reviews
- Conflict Resolution: Getting Along In The Workplace
- Creating a Top-Notch Talent Management Program
- Managing Customer Service
- Closing the Generation Gap in the Workplace
- Employee Dispute Resolution: Mediation through Peer Review
- Hiring for Success: Behavioral Interviewing Techniques
- Onboarding: The Essential Rules for a Successful Onboarding Program
- Orientation Handbook: Getting Employees Off to a Good Start
- Performance Management: Managing Employee Performance
- Stress Management
- Public Relations Boot Camp
- Appreciative Inquiry
- Transgender Employees: Creating an Inclusive Work Community
- Employee Recognition: Appreciating Your Workforce
- Cannabis and the Workplace
- Creativity in the Workplace
- Problem Solving and Decision Making
- Accounting Skills for the New Supervisor
- Change Management: Change and How to Deal With It
- Diversity, Equity, and Inclusion
- Unconscious Bias